Returns & Exchanges
At Locs of Love LLC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unused and unopened items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product remains in its original condition.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing